Na Makro Portugal there are “People with Big M”

At makro Portugal there are “People with a capital M” | Talent Portugal
Despite the pandemic, Makro has not forgotten its employees, investing in a campaign to recognize and value them. Read this article to find out more.

The following article is by Makro included in the magazine of Employers Directory 2020/21.

A Macro marks its 30th anniversary this year.

In a conversation with Marta Rocha, Head of HR, we realized that the company has had a strong position in the wholesale market.

With a commitment to a strategy based on the cultural transformation of the company itself and on “employer branding”, makro has built a sustainable, robust and trustworthy path.

This year has been an atypical one. Since March, the whole of society has had to adapt to the new reality imposed by the presence of Covid-19, which naturally also had a major impact on our customers' business and, consequently, on our own business. Nevertheless, makro has managed to reinvent itself, ensuring the sustainability of its operation.

Our top priorities were to ensure the safety and well-being of our people and to support our customers in every way possible. Without the determination, assertiveness, availability and commitment of our employees, it would not have been possible to overcome this moment in the way we did. They were a pillar throughout this process..

Marta Rocha – Head of HR

In this sense and as a form of recognition, the brand recently launched a national campaign entitled “People with a large M”, which aims to recognize Makro people from all stores, who have been and are at the forefront.

Regarding this pandemic, during the month of May, a “COVID PULSE CHECK” survey was carried out, with the aim not only of assessing how our people perceived the company's crisis management and communication, but also of understanding how the crisis generated by Covid-19 affected each person and us, as a company.

At a national level, the survey was answered by around 80% of employees, with the general perception of makro's crisis management and response being evaluated by 92% as “positive”. Also, 90% of the employees considered that all the measures corresponding to the customers' needs had been taken, having ensured all possible solutions to keep customers safe.

These results and the great makro team fill us with pride, in a year in which we celebrate 30 years of activity in Portugal. These are truly 30 years of a resilient team and incredible stories to tell. Whatever comes, makro Portugal remains firm and ready to reinvent itself in any situation. We are in fact the sum of many big M's.

Marta Rocha – Head of HR

Despite Covid-19 and before it was a reality in Portugal, there was still an opportunity for the company to be present at job fairs at three different universities, specialized in economics and management: the ISCTE, Portuguese Catholic University and NEW SBE.

Our goal was to introduce new talents, who are about to enter the job market, to our trainee programs: at the local level, M4Summer and IMPACT. Internationally: the METRO Potential.

It was a very successful challenge. We showed what makro is, what it values, its structure and what it has to offer as an employer that is part of METRO.

The company thus continues to have a strong structure and position in terms of its talent recruitment and retention strategy.

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