The following article is authored by Foundever (formerly Sitel) included in magazine of Employers Directory 2022/23.
Na Website, we are reset contact center, Combining Innovative solutions to human touch, emotion and empathy of our people.
What do we offer to candidates?
We believe that experiences are everything, and that the happy associates are successful. That's why we give our people the tools and freedom to learn, grow in, have fun e be themselves.
- Grow as you go
- Be Bold, Be You
- Work together to make an impact
- Gain stability, expand possibilities
- Maximize your experience
What do our employees say?
The first thing that stood out to me was the amazing support system. This company has some of the smartest, hardest working people I've ever met. I am constantly inspired by your passion and perseverance.
Teresa Cardoso – Customer Service Representative
What do we do?
As one of the largest global suppliers of products and solutions of customer experience (CX), Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that increase brand equity. With 160.000 people worldwide, we connect the most loved brands with their more than 8 million customers.
Ricardo Camarneiro – Talent Acquisition Director, Sitel Group PT, SP, IT
What do we look for in candidates?
- Native or proficient level of a foreign language
- Advanced level of English (at least C1) both verbal and written.
- Strong communication skills – with excellent telephone conversation skills, attentive listening and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- Desire to learn and advance, be a curious investigator and problem solver
Recruitment process
At Sitel Group®, we strive to ensure that all candidates are treated with respect and professionalism throughout their entire employment process. application process. That's why we designed a online assessment process which ensures a process Speed and allows us understand each candidate on their own merits, rather than having your CV dictate the next step on your journey with us.
Interested in finding out more?
Find out how you can apply below and send your CV to Sitel today!
