Teleperformance – A synonym for inclusivity

Teleperformance - A synonym for inclusivity
In Portugal since 1994, Teleperformance has been the market leader. Knows everything about recruitment, intership and employment.

The following article is authored by Theperformance included in magazine of Employers Directory 2023/2024.

"If you’re ready for a challenge, we’re ready for you.” A Teleperformance offers solutions in bid data analysis, ROI-oriented mindset, cutting-edge technology and market trends. With more than 13 employees of 000 different nationalities, they defend and support multiculturalism and the acceptance of new proposals, however different they may be.

What do we offer to candidates?

At Teleperformance, we offer a stimulating and diverse environment where you can be yourself. If you are looking for a new adventure; to explore and meet new people from all over the world or you want to build your career, this is the place for you!

What do our employees say?

Working at Teleperformance is a lot of fun. This is a company highly multicultural, which makes it possible to meet new people. I am extremely happy with the decision I made a few years ago to move to Portugal and work for a leading company.

Teleperformance represents stability and the most important, innovation. Everyone has the opportunity to grow within this company, just like I did. 🙂

Alexander Glück – First Line Manager

What do we do?

Teleperformance is a global leader in digital business services, combining cutting-edge technology with human empathy to deliver enhanced, simpler, faster and more secure customer service for the world's biggest brands and their customers.

The Group’s comprehensive portfolio of AI-powered services ranges from front-office customer service to back-office functions including Trust and Security services. Our multicultural team in Portugal is made up of 14.000 employees of 110 nationalities, talking more about 37 languages.

Pedro Gomes – Chief Executive Officer

What do we look for in candidates?

At Teleperformance we are looking for dedicated and talented people who enjoy working in a multicultural team. Our work environment is very inclusive and there is constant support in encourage and share each other’s ideas, the way they are.

Recruitment process

Our ongoing recruitment process consists of 3 easy steps: an online assessment and two interviews. The first interview is with our recruiter, the second is with the department/project manager.
We also have internal programs to support employee development: Trainee Academy and our internal mobility program called JUMP.

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